| Search For Keyword or Phrase: |
|
| Example: install toner cartridge |
 |
|
|
|
To find a specific fault code, try our Fault Code Search. |
|
|
|
For further help, try our Tips on Searching. |
|
|
|
Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
|
|
|
|
| Frequently Asked Questions: |
- Clear the Jam in Areas 3, 4 Message
Fan the Stack of Paper or Other Stock in the Paper Tray. An optional C10 Envelope Tray kit is available which will allow C10 envelopes to be fed from Paper Tray 2. Paper Tray 1 and 2: . more...
- Black Lines on Copies When Using the Document Handler
NOTE: Use only Xerox Cleaning Fluid, or Xerox Anti-Static Cleaner to clean the glass. The recommended procedure is to print a Test Pattern 2 before cleaning, then use the cleaning wiper 10 times, and finally to print another Test Pattern 2 to make sure that all contamination has been removed. Use the [Up] or [Down] arrow buttons to select test pattern number 2. more...
- Noise From Inside the Machine
Rotate the light orange locking lever upwards to release the Fuser Module. If the Front Door will not close, make sure that the Fuser Module is positioned and latched correctly. If the Front Door will not close, make sure that the Xerographic Module is positioned and latched correctly. more...
- Clear the Jam in Areas 2, 3, 4 Message
Fan the Stack of Paper or Other Stock in the Paper Tray. An optional C10 Envelope Tray kit is available which will allow C10 envelopes to be fed from Paper Tray 2. Paper Tray 1 and 2: . more...
- Clear the Jam in Area 4 Message
Adjust the Edge Guides in Paper Trays 1 and 2 and the Bypass Tray . The edge guides in Paper Trays 1 and 2, and the guide in the Bypass tray, should be adjusted so that the guides just touch the sides of the paper stack. Paper Trays 1 and 2: . more...
|
|
|
|
|
|
|
Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
|
|
|
